Exceptional staff, scenic views, cost-effective, cozy cabins, clean rooms.

Nothing bad to say.

Thanks a lot and I can recommend this place! Only 1 mile from bay of islands.

We greatly enjoyed the a swimming pool. This hotel suited our needs...

Great location with stunning views of the water. Close to the main attractions and restaurants in town. Good value for money with clean sheets and towels provided.

Terrible facilities and customer service. the bathrooms were consistently dirty with a bad odor, and the kitchen was cramped and poorly maintained.

We specifically chose this resort because of it's Haruru Falls location, with self-contained unit availability at a reasonable tariff. Found very helpful accommodating people-and-pet-friendly staff with fabulous falls view & sound from our comfortable convenient room + carpark directly outside. Very peaceful and relaxing for a winter break so we spontaneously booked an extra night!

A minor inconvenience but unaware on booking that restaurant would be closed (told on arrival that only pizza-ordering available).

We liked the location and the proximity to Paihia.

You say " don't use for complaints" I've already complained to management and if you don't think that been woken at 6.30am by dogs barking outside your room and those of your guests is worthy of "something I didn't like" I don't see the point of having this column. We will not be returning to Haruru Falls Resort.

We had a fantastic time staying at a motel near Paihia, just 3kms away. The location was beautiful, with Haruru Falls just a stone's throw away. The staff were friendly and welcoming, making us feel right at home. Our cabin was clean and tidy, and the manager personally ensured that everything was in order. We enjoyed delicious meals from the on-site restaurant, including pizza and fish and chips. The camp was peaceful in the evenings, perfect for getting our kids to sleep. There were plenty of activities for the children, such as a trampoline, outdoor chess, swimming pool, and even kayaks for hire. The staff went above and beyond to ensure our kids had a great time. we had a spectacular stay and would definitely recommend this place for a holiday.

Our stay was by the waters edge and the view of the falls was beautiful. The location was right up to the falls, making it feel like a natural oasis. The staff at reception were very friendly and welcoming. The rooms were well appointed with comfortable bedding and modern decor.

The restaurant lacked variety in their menu options.

We absolutely loved our stay at this hotel. The location was absolutely stunning, situated right on the waterfront of the lagoon with incredible views towards the Haruru falls. It was so peaceful and tranquil, surrounded by natural forest and the beautiful Waitangi river. The setting was perfect for relaxation and unwinding after a long drive.

We highly recommend this hotel to anyone looking for a luxurious and comfortable stay. With its stunning location, excellent service, and top-notch amenities, you will not be disappointed.

We loved the location of this hotel, situated on the banks of a river with incredible views and surrounded by beautiful bush. The hotel facilities were clean and well-maintained, including the lovely swimming pool. The staff was friendly and approachable, making our stay even more enjoyable. we were extremely satisfied with our comfortable and clean room.

All good.

I had an amazing Xmas stay at this place! The location was perfect, close to all the main attractions and with beautiful views of the surrounding nature. The staff were friendly and welcoming, always ready to help us with whatever we needed. The restaurant had delicious food, and we enjoyed the variety of options. The pool was one of the best aspects, we loved to swim and relax after our day trips.

The bathroom facilities were not up to scratch. We were disappointed to find some marks on the walls and the cleanliness wasn't as good as we had expected.